What is Plasma?
Plasma is a fourth state of matter (neither a liquid, a gas, nor a solid) in which molecules are broken down to their most basic level. Learn more about how Plasma is used to clean the air: XXXXXXXXX

How long does the filter last?
This depends on the conditions and level of pollutants in the room. In relatively clean conditions a filter may be effective for as much as 18 or even 24 months. However in relatively unclean conditions (ie: presence of dust, pollen, smoke and other pollutants), a filter may need to be replaced more frequently.

Because Winix PlasmaWave™ Air Cleaners feature smart sensors which adjust the fan speed based on real conditions, it is best to let the machine alert you as to when it is time to change the filter.

Can I clean (wash) the filters?
The pre-filter and washable carbon filter found in some models can be cleaned simply by rinsing them in water and allowing them to air dry. This will help extend the life of the HEPA filter and improve the effectiveness of the air cleaner.

HEPA filters cannot be washed and will need to be replaced when the “change filter” indicator is lit.

Refer to the owner’s manual for more information on how to remove and replace the filters. 

My filter replacement light stays on after I replaced the filter.
With the power “on”, open the front panel and locate the “change filter reset” button on the inside. Press and hold this button for a few seconds until you here a “beep”. The “change filter” light should go out and the unit has been properly reset.

It says “for a room 280 sq ft”, can it clean a bigger room?
Yes! The 280 square foot rating was designated by AHAM (the Association of Home Appliance Manufacturers) as a way to compare air cleaners. However, the Winix PlasmaWave™ Air Cleaner can be effective for considerably larger areas than this certification might imply. Even in larger rooms, the air will eventually be circulated and passed through the air cleaner, this also explains the importance of having an air cleaner with a fan. 

Performance measurement is not an exact science because room conditions can have an effect on the efficiency of an air cleaner –  levels and types of pollutants present, air flow and ventilation of the room, and the height of the ceilings, for example, can all have an effect on the efficiency of the air cleaner. 

• Sensors (as troubleshoot)
• Odors (as troubleshoot).
• Remote control (as troubleshoot)